Frequently Asked Questions (FAQ)

Do you deliver nationwide?

Yes. We deliver across all states in Nigeria through trusted logistics partners.

Do you offer international delivery?

Yes. We also deliver to customers in selected international locations.

How long does delivery take?

Delivery timelines may vary depending on your location:

  • Lagos: 1–3 business days

  • Outside Lagos: 3–7 business days

  • International orders: Delivery times vary by country and courier service

What products do you sell?

We offer a variety of products including:

  • Ankara fabrics

  • Lace materials

  • Senator materials

  • Nightwear

  • Shoes

  • Fashion accessories

How can I place an order?

Orders can be placed directly through our website by adding products to your cart and completing checkout securely online.

What payment methods do you accept?

We accept secure online payments through trusted payment providers, including debit cards, transfers, and other supported payment options.

Is my payment secure?

Yes. All payments are processed securely through trusted payment gateways.

Can I return an item?

Yes. Eligible items may be returned according to our Refund & Return Policy.

How do I track my order?

Customers receive order and shipment updates after successful payment and dispatch.

Can I cancel my order?

Orders may only be canceled before they are processed or shipped.

How do I contact customer support?

You can contact us through:

Email: support@ladybxfnm.com
Phone: +234 806 488 2917
WhatsApp: +234 806 488 2917

Do you sell wholesale?

Yes. Wholesale and bulk purchase inquiries are welcome. Please contact us directly for more information.

What should I do if I receive a damaged or wrong item?

Please contact our support team within 3 days of delivery with your order details and clear evidence of the issue.

Thank you for choosing LADY_B XCEPTIONAL FABRICS N MORE.